FAQ

  1. Agent for the landlord (owner)
  2. Prepare properties for renting
  3. Inspect properties before, during, and after a lease term
  4. Market properties on behalf of the owner
  5. Make properties available for prospective tenants to view
  6. Receive applications
  7. Screen applicants
  8. Coordinate lease signings and lease renewals
  9. Maintain the investment property
  10. Provide administrative and financial property management
  11. For apartments, provide on-site leasing, maintenance, and management services
  12. Correspond with owners and tenants
  13. Coordinate utility payments during the make ready process
  14. Obtaining reference and conducting credit checks on potential tenants.
  15. Providing clients with information on the latest safety regulations.
  16. Collecting the rent from the tenants.
  17. Inspecting the property periodically and feed backing any comments if at all.
  18. Negotiating sale terms and liaising with legal agents (Lawyer and paralegals), for buyer and seller thus acting as a bond between the aforesaid parties (in case the property is for sale).

Typically you are charged a flat fee per month or a percentage of the monthly gross rent for these services. Percentages could range from 5%-15%. Other fees that could be charged outside of this monthly commission could be an initial setup fee, lease renewal fee, early cancellation of contract, advertising costs, and costs for any repair work but charges are usually negotiable.

  • Your property, along with photos, will be advertised on our Website, Social media platforms, Print media, Referrals, Electronic media, Banners, various online home directories etc. A yard sign will be placed on the property also.
  • A Property Information Sheet will be prepared for your property with all the necessary information.
  1. Stability of employment – this will give you an indication of whether the tenant will be likely to stay for the nominated lease period and whether they will have the funds to pay for it.
  2. Good credit history – ability to pay the rent.
  3. Avoid overcrowding – ask about the number of people who will be living in the property. Overcrowding can cause excessive wear and tear.
  4. Proof of identity – Taking a photocopy of the tenant’s National Identity card, Driver’s License, Travel Passport or any other legally accepted document.

Your lease rate is going to be determined by several market factors including the condition of the property, geographical location and the rental rates for competing homes in the immediate area. Unfortunately, the markets that dictate lease rates vary vastly from the markets that influence value of properties. Please contact our office and we can discuss this with you as it relates to your specific property. Ask us how much you could expect in rent by getting in touch with our office.

Regular inspections of the property are completed by the VPM & SC when taking on the rental, midway through a lease term, and when a tenant moves out, and any other time as requested by the owner. Periodic inspections are recommended to determine preventative maintenance due and to gauge the extent of tenant damages (if any) to the property.

  1. Purchasing a property in poor condition.
    Even though the purchase price may be attractive, the amount of corrections required to make it inviting to potential tenants can consume every bit of profit made available by a tenant occupying the property.
  2. Requesting a rent amount that is too high or too low.
    This mistake leaves you with long term vacancies while generating no monthly income or occupied houses generating too little. Tenants in the rental market have a good idea of what current rents should be based on the constant research.
  3. Not keeping an open mind regarding applicants
    The changing economy has forced us to make decisions and review tenant applications differently. On average, tenant prospects have lower credit scores than the applicants from a few years back.
  4. Failure to take advice from your property management company.
    The rental property business is complex. But years of experience have introduced us to almost every obstacle rental ownership may present. Trust in your management company. We are here to protect your best interest as We do it Right First time.
  5. Not being responsive and addressing tenant concerns in a timely manner.
    Failure to respond to tenant requests can create additional issues for a rental owner. The rental market is highly competitive and tenants in the same area talk with each other. Failure to respond can lead to a search for better managed living opportunities elsewhere.

Would you prefer to hear from VPM & SC every time something occurs with the tenancy or would you prefer them to handle situations with your best interests in mind? Advise us of your expectations to avoid confusion. Also discuss your preferred method of communication – is it by email, your home phone, your mobile?

We do! We are on call 24 hours a day. Why should you worry? That’s why you hired us! Most emergencies are prioritized and often can wait to the next day.

We Communicate Timely and Accurate Information

We research comparable rental properties to determine the highest market rent possible for your rental property. We provide a timely turnaround time (TAT) of your vacant properties so they can be re-rented quickly. We keep expenses low by providing maintenance services through our own maintenance staff instead of using more expensive contractors. We handle all tenant calls for maintenance, supervising and inspecting all major repairs of the homes, and thoroughly screening all applicants to provide the most qualified tenants possible.

Leasing Services For Your Rental Property:

  • Aggressive Marketing of Your Rental Property
  • Prospective Tenant Screening
  • Preparation of Lease Contracts for Your Rental Property

Management Services For Your Rental Property:

  • Collection of Security Deposits and Monthly Rents
  • Move-In/Move-Out Inspection of Your Rental Property
  • Preparation of Monthly, Quarterly and Annual Statements

Maintenance Services For Your Rental Property:

  • Response to all Tenant Requests
  • Coordination of Contractors
  • Complete repairs as requested of Your Rental Property
  • Recommendation of Improvements of Your Rental Property

Contact us in case of any other question since our responsibility is to serve you satisfactorily.